Search Results

Check if the Channel is Active Go to your stores by clicking “Stores” on the side menu. Click on the pencil icon next to the store your channel is in. Click on the pencil icon next to the channel you'd like to activate. Check if the “Is Activ...

Check if the Channel is Active Go to your stores by clicking “Stores” on the side menu. Click on the pencil icon next to the store your channel is in. Click on the pencil icon next to the channel you want to activate. Check if the “Is Active”...

About the "On Hold" Status On-hold status means these orders will not be processed. By default, we switch on the setting “Auto Hold Aged Orders” when a sales channel is created on our system. You can switch that setting off by going into the channel settings....

Make Sure the Fulfillment is Created Successfully for the Order in Question Access your account and go to the left side of the screen. Click the "Orders" button. Find the order you want to check and click the pencil icon to view it's details. Scro...

Check If the Webhook Is Activated Access your account and go to the left side of the screen. Click the "Stores" button. Click on the pencil icon next to the store your webhook is in. Go to the Webhooks tab. See if the webhook you created has ...

Check If the Plugin Is Active Access your account and go to the left side of the screen. Click the "Stores" button. Click on the pencil icon next to the store your webhook is in. Go to the plugins tab. Check if your plugin has a checkmark und...

Check If Auto-Sync Setting Is On Go to your stores by clicking “Stores” on the side menu. Click on the pencil icon next to the store your channel is in. Click on the pencil icon next to the channel you'd like to activate. Check if the “Auto...

Try Refetching Your Products Access your account and go to the left side of the screen. Click the "Stores" button. Click on the pencil icon next to the store your channel is in. Click on the pencil icon next to the channel you want to check. ...

Try Using Order Polling Access your account and go to the left side of the screen. Click the "Stores" button. Click on the pencil icon next to the store your channel is in. Click on the pencil icon next to the channel you want to check. Scrol...

Try Bulk Updating Your Orders Access your account and go to the left side of the screen. Click the "Orders" button. Pick a store and click “Actions”. Click "Bulk Update Sync Status". Select the action type you want to proceed with: ...

Overview This document explores the installation and utilisation of the ShipBob plugin. ShipBob is a logistics and fulfilment solution crafted to improve and simplify business order fulfilment procedures. It supports effective inventory management, order proc...

Overview Returns offers a comprehensive returns and exchanges solution through our specialised returns suite. With an intuitive dashboard and management software, processing exchanges becomes precise and efficient. The Returns portal empowers customers by pro...

Obtaining the API keys from MNP You can acquire the credentials needed to set up your plugin by contacting your account manager on MNP. Installing the MNP Plugin To add the MNP Plugin to your Channels account, kindly adhere to the following steps: Access...

Obtaining the API keys from Whistl Contact your account manager on Whistl to acquire the credentials needed to set up your plugin. Installing the Whistl Plugin To add the Whistl Plugin to your Channels account, kindly adhere to the following steps: Acces...

Obtaining the API keys from Peoplevox You can acquire the credentials needed to set up your plugin by contacting your account manager on Peoplevox. Installing the Peoplevox Plugin To add the Peoplevox Plugin to your Channels account, kindly adhere to the fo...

Obtaining the API keys from Winit Contact your account manager on Winit to acquire the credentials needed to set up your plugin. Installing the Winit Plugin To add the Winit Plugin to your Channels account, kindly adhere to the following steps: Access yo...

Obtaining the API keys from DHL You can acquire the credentials needed to set up your plugin by contacting your DHL account manager. Installing the DHL Plugin To add the DHL Plugin to your Channels account, kindly adhere to the following steps: Access yo...

Overview This document lets you discover the functionality of the options encountered when installing sales channels. Details of the Sales Channel Options Kindly note that while Channels support these options, their availability may vary based on the suppor...

Aero Commerce Setup Guide Obtaining the API keys from Aero Commerce Visit this page to acquire the credentials to set up your sales channel. Our page provides step-by-step guidance on obtaining these credentials, which are essential for the setup process. I...

AliExpress Setup Guide Installing the AliExpress Sales Channel To add the AliExpress sales channel to your Channels account, kindly adhere to the following steps: Access your account and go to the left side of the screen. Click the "Stores" button. If yo...