Getting Started

Overview

Hello, and welcome to Channels, Despatch Cloud's industry leading integration solution. 

With Channels, you can easily integrate your company with different sales channels, accounting programs and plugins, allowing you to manage all your orders from many different sources in one place. Whether you're selling a single brand or multiple brands on different platforms, our solutions have you covered.

Use Cases

Let's talk about some hypothetical scenarios and how you can take advantage of Channels to support your business.

• Your business is selling one brand on multiple sales platforms

With Channels, you can easily integrate your business to over 60 sales channels across different countries, allowing you to easily manage all your operations on a single platform. All you need to do is setup your store and sales channels once and watch as your products, orders and customers are automatically imported.

What you need to do:

1. Login to your account and setup a store for your business. You can find instructions on how to create and edit stores here.
2. Next, you need to setup the sales channel you're selling on as a sales channel in your account. You can find a list of channels we support here and setup guides for sales channel in this page.
3. Next, you can setup a destination for your store. If you're working with a fulfillment center and would like for some or all of your products to be fulfilled through them, you can setup a plugin or webhook do so. You can also specify which orders are sent to which plugins through plugin rules. You can find instructions on how to setup plugins here and how to setup webhooks here.