Search Results

Overview We outline the process for submitting a support ticket. If you have any further queries or require assistance, this avenue is available to you. Locating the Support Button We encourage you to contact our team for assistance if you still need to loc...

Overview This documentation elucidates the dashboard page's capabilities within Channels. Whether you're new or experienced, our focus is to equip you with insights on navigating and utilising the dashboard effectively. Covering store and channel metrics, det...

Overview Harness the power of multiple company profiles within your account to navigate between them, ensuring that data remains distinctively segregated and securely stored within the confines of each individual company. It empowers you with the capability ...

Overview This document serves as your guide to navigating the users page and provides step-by-step instructions for both inviting new users and editing existing ones. Navigating to the Users Page To access the users page, begin by selecting your username, l...

Overview The Roles page is a valuable tool for creating and managing roles that users can assign. It allows you to tailor their access to Channels according to your specific requirements. This functionality empowers you to establish users with diverse access...

Overview In this document, we will provide instructions for accessing the notifications page and explore its functionality. Navigating and Viewing the Notifications Page To access the companies section, begin by selecting your username, located in the upper...

Overview The settings page allows you to perform various essential tasks, including generating an API key, managing IP address whitelisting, and resetting your account password. This document will guide you through the steps required to complete these actions...

Overview The elements on this page encompass functionalities typically attainable through API calls. Nevertheless, we've developed this graphical interface tool to expedite your development efforts. This page serves as a comprehensive guide, delineating each ...

Overview This document will demonstrate how to use every feature offered by the Products page. You can create products and product kits that combine multiple products into a single item. It will also explain how the filters function and how to edit or delete ...

Overview This document provides a comprehensive guide to managing your stores and related configurations. Whether you're setting up a new store, customizing its settings, integrating with various channels and plugins, or fine-tuning your notification preferen...

Overview Channels automatically generate customer information for each store's orders, allowing you to select a store, search and filter customers by name and email, access detailed customer and order information, delete customer records, and export customer ...

Overview This documentation page is dedicated to providing insights into the elements of the orders page. We will explore its contents and offer guidance on maximising your system's benefits. Accessing the Orders Page To access the orders page, click the "O...

Overview Navigating to the invoices page provides a comprehensive overview of all invoices, whether automatically generated by the account channels or crafted manually through the Channels. This section of the documentation delves into the various features an...

Overview This page acts as a centralised hub for managing transaction records within your e-commerce ecosystem. It allows you to efficiently inspect, filter, and understand the intricate data exchanges that drive your online business, covering channel-specifi...

Overview This documentation elucidates the "Channels" page's capabilities. The "Channels" page is a centralized hub where you can view all the channels that are integrated with the stores linked to your account. This page provides a comprehensive overview of ...

Overview In Channels, the confirmation order function is integral to a smooth order fulfilment process. When orders originate from specific sales channel integrations, they first appear on the "Confirmation Orders" page, requiring manual confirmation before p...

Overview This document outlines the essential first actions to take upon accessing your Channels account for the first time. We'll guide you through creating an API token, setting up Postman, and more. What You Can Do With Channels API Create New Stores ...

Overview Hello, and welcome to Channels, Despatch Cloud's industry leading integration solution.  With Channels, you can easily integrate your company with different sales channels, accounting programs and plugins, allowing you to manage all your orders from...

Overview This document is written to give you insights into how Despatch Cloud's industry-leading channel integration software's order, Inventory, and Product syncing features work in the background. Channels Flow Channels imports orders and product data ...

Overview With Channels, you can easily integrate your sales channels and manage all your e-commerce processes in one place. In this document, we'll talk about what other functionalities Channel provides to its users. Functionalities Get Orders and Confirm...