Transaction Records

Detailed history for auditing and reporting.

About Transaction Records

Overview

This page acts as a centralised hub for managing transaction records within your e-commerce ecosystem. It allows you to efficiently inspect, filter, and understand the intricate data exchanges that drive your online business, covering channel-specific details, API interactions, and webhook activities.

Accessing the Transaction Records Page

To access the orders page, click the "Transaction Records" button located in the left-hand menu.

Transaction Records Explained

To begin, navigate to the transaction records page and choose a specific store. Once selected, the installed channels associated with the chosen store will appear below. The displayed information includes the channel name, the respective platform or provider, and the activation status. You can access the API records by clicking the "View Transaction Records" button, which facilitates communication between the sales channel and individual channels.

Each entry is presented individually on the transaction records page. Initially, only entries with transferred data are visible. To include entries without data transfer, click the "Show All" button in the top right corner.

The headers for channel transaction records are detailed below:

After making selections, click the "Apply Filters" button to apply filters. To clear filters, click "Clear All."

Navigate back to the transaction records page by using the back button. Here, you'll find two buttons on the top right: "API Request Transaction Records" and "Webhook Transaction Records." These sections mirror the layout of store/channel transaction records and allow you to see the respective transaction records for each method separately.