Stores

Connect and manage sales channels.

About Stores

Overview

This document provides a comprehensive guide to managing your stores and related configurations. Whether you're setting up a new store, customizing its settings, integrating with various channels and plugins, or fine-tuning your notification preferences, this document covers all the essential aspects of store management.

Accessing the Stores Page

To access the orders page, click the "Stores" button located in the left-hand menu.

Creating a New Store

To establish a store, initiate the process by selecting the "+ Add" button in your screen's upper right corner. This action will redirect you to a fresh page where you can input the requisite details for your new store, as detailed below:

After providing the necessary information, click the "Save" button to complete the store creation process.

Editing a Store

To modify a store, click on the pen icon in the actions tab on the far right side of the store entry. This will redirect you to the editing screen, where you can incorporate various features into your store.

Channels

You can use the channels tab to actively install any sales channel you prefer for integration with your platform. You can install as many channels as you desire for a store. This empowers you to manage your orders and inventory actively, ensuring synchronization among your established sales channels. This active approach makes it easier for you to track your business operations actively.

The installation guides for each channel are located within our dedicated documentation section here. These documents provide step-by-step guidance on acquiring API credentials and installing them on your store.

Plugins

In the plugins tab, you gain the power to integrate third-party logistics (3PL) services into your e-commerce store, enhancing its capabilities. This integration complements the range of sales channels you can readily configure. It empowers you to transmit essential order information to the platforms you establish via the plugins section, improving the efficiency of your order fulfilment process.

Account Channel

In the accounting channel tab, you can integrate accounting solutions such as Xero, QuickBooks, and Sage with your store. This integration automates the transfer of transaction information for orders to the connected accounting channels, ensuring that your store maintains well-organized and accurate records of order transactions, making it more convenient for you to manage your accounting processes.

Webhooks

Web applications rely on data exchange through API calls and the immediate notifications triggered by webhooks. Unlike periodic data polling associated with API calls, webhooks provide real-time event updates. When configuring a webhook via the webhooks tab, you can establish your notification system and receive timely updates whenever changes occur within the channels you've integrated.

Let's break down the options for configuring your webhook:

Store Notifications

Within this tab, you have the flexibility to input email addresses and choose to receive email notifications via these accounts. You also have the option to define the frequency of these notifications in minutes for each trigger individually. You can enable notifications for the following triggers:

Once you've personalised the configuration to your preferences, remember to click the "Update" button to save the changes you've made.

Shared Companies

Within this tab, you can input the "Company UUID (Universally Unique Identifier)" of another company you own on Channels. This feature enables you to establish connections between multiple stores across different companies you or someone else have created. By linking these stores, you can efficiently manage and coordinate your operations across multiple business entities, enhancing your ability to oversee and organize your diverse business ventures.

To locate your current Company UUID, navigate to the settings page. For a comprehensive guide on accessing settings and detailed instructions on reaching the settings page, please refer to the dedicated documentation provided on this page. This documentation will offer a step-by-step walkthrough to assist you in finding the essential Company UUID information you need.

Store Settings

The "Store Settings" tab offers the same options when creating your store. You have the flexibility to update the store's name and adjust its configuration whenever the need arises. This means you can modify your store's settings as your requirements evolve, ensuring your store remains aligned with your evolving business needs.

Deleting a Store

To remove a store from your account, locate the trash bin icon under the "Actions" section and click on it. This action triggers a pop-up window that requests confirmation. This two-step process is designed to safeguard your data against accidental deletion. After confirming the deletion, all store data and configurations will be permanently erased, ensuring a thorough cleanup of the store's information.