Sales Channel Options

Overview

This document lets you discover the functionality of the options encountered when installing sales channels.

Details of the Sales Channel Options

Kindly note that while Channels support these options, their availability may vary based on the supported features of the respective sales channel platforms.

Fulfilment Management
Location Management
Notification Management
Order Management
Order Polling
Push All Stocks
Rate Limits

Adjusting the rate limits could lead to system instabilities if you set a limit beyond what the sales channels can handle. We recommend keeping these values unchanged, as we've already optimized them at the maximum rates. However, if you choose to modify them, please review the API rate limits for the specific channel(s) you're integrating before making any adjustments.

Stock Management
Taxes

Couriers and Courier Service Mapping

As most sales channels use different formatting rules and might have different names for their couriers than we do, it is imperative to map couriers or courier services in a way that fits into their system to prevent errors from occurring. Channels allow you to choose the courier/courier service you want to use and send it back to the sales channel with a custom name.

Here's a simplified explanation for these features:

To learn about how to configure these options, follow the steps below:

  1. Access your account and go to the left side of the screen. Click the "Stores" button.
  2. If you already have a store, click "View Store" on the right side of the screen to access it.
  3. To edit an existing store, click the edit button on the right side. If you need to create a new store, click "+ ADD" above, name it, and use the edit button to make changes.
  4. If you don't have the desired sales channel installed, click "+ ADD" in the Channels section to begin the installation. If you already have it installed, use the edit button through the entry list to see its details.
  5. See the highlighted area to access the couriers and the courier service mapping screen.
  6. Once you click "Couriers," you will be taken to the page where you can select the courier you sent in the fulfilment creation request. This courier should be the one you want to use with the sales platform. You can enter a custom name for the courier in a way that fits with the rules of the sales platform you're looking to use. This is the name that will be sent to the sales channel. Please contact your sales channel account manager to get the courier codes and names list for the channel in question. Once you modify everything, don't forget to click the "Save" button to finalize the process.
  7. Once you click "Courier Service Mapping," you will be taken to a page where you can select a courier and configure its custom name. Once you are done configuring, click "Save" to save this entry.


Revision #4
Created 30 May 2024 13:34:57 by Despatch Cloud
Updated 6 June 2024 06:46:26 by Despatch Cloud