# Product Quantities Not Synced to Sales Channels: What to Do?

#### <span style="color: rgb(0, 51, 102);">**Check If Auto-Sync Setting Is On**</span>

1. Go to your stores by clicking “Stores” on the side menu. [![image.png](https://channels-documentation.despatchcloud.app/uploads/images/gallery/2024-04/scaled-1680-/8dCimage.png)](https://channels-documentation.despatchcloud.app/uploads/images/gallery/2024-04/8dCimage.png)
2. Click on the pencil icon next to the store your channel is in. [![image.png](https://channels-documentation.despatchcloud.app/uploads/images/gallery/2024-04/scaled-1680-/JhNimage.png)](https://channels-documentation.despatchcloud.app/uploads/images/gallery/2024-04/JhNimage.png)
3. Click on the pencil icon next to the channel you'd like to activate. [![image.png](https://channels-documentation.despatchcloud.app/uploads/images/gallery/2024-04/scaled-1680-/CXTimage.png)](https://channels-documentation.despatchcloud.app/uploads/images/gallery/2024-04/CXTimage.png)
4. Check if the “Auto Sync Stock Levels” setting is on. If it's not, please turn it on.
    
    [![image.png](https://channels-documentation.despatchcloud.app/uploads/images/gallery/2024-04/scaled-1680-/VgIimage.png)](https://channels-documentation.despatchcloud.app/uploads/images/gallery/2024-04/VgIimage.png)

#### <span style="color: rgb(0, 51, 102);">**Check If the Products Are in the Main Products**</span>

1. Go to your stores by clicking “Stores” on the side menu. [![image.png](https://channels-documentation.despatchcloud.app/uploads/images/gallery/2024-04/scaled-1680-/8dCimage.png)](https://channels-documentation.despatchcloud.app/uploads/images/gallery/2024-04/8dCimage.png)
2. Click on the pencil icon next to the store your channel is in. [![image.png](https://channels-documentation.despatchcloud.app/uploads/images/gallery/2024-04/scaled-1680-/JhNimage.png)](https://channels-documentation.despatchcloud.app/uploads/images/gallery/2024-04/JhNimage.png)
3. Click on the pencil icon next to the channel you'd like to activate. [![image.png](https://channels-documentation.despatchcloud.app/uploads/images/gallery/2024-04/scaled-1680-/CXTimage.png)](https://channels-documentation.despatchcloud.app/uploads/images/gallery/2024-04/CXTimage.png)
4. Switch on Stock Management, Download Products and Add To Products. [![image.png](https://channels-documentation.despatchcloud.app/uploads/images/gallery/2024-04/scaled-1680-/PkEimage.png)](https://channels-documentation.despatchcloud.app/uploads/images/gallery/2024-04/PkEimage.png)

#### <span style="color: rgb(0, 51, 102);">**Initiate an Order Push to the Sales Channel**</span>

If the "Auto Sync" and the "Add To Products" settings are on, it is best to run a stock push job manually. To do that, follow these steps.

1. Go to your stores by clicking “Stores” on the side menu. [![image.png](https://channels-documentation.despatchcloud.app/uploads/images/gallery/2024-04/scaled-1680-/8dCimage.png)](https://channels-documentation.despatchcloud.app/uploads/images/gallery/2024-04/8dCimage.png)
2. Click on the pencil icon next to the store your channel is in. [![image.png](https://channels-documentation.despatchcloud.app/uploads/images/gallery/2024-04/scaled-1680-/JhNimage.png)](https://channels-documentation.despatchcloud.app/uploads/images/gallery/2024-04/JhNimage.png)
3. Click on the pencil icon next to the channel you'd like to activate. [![image.png](https://channels-documentation.despatchcloud.app/uploads/images/gallery/2024-04/scaled-1680-/CXTimage.png)](https://channels-documentation.despatchcloud.app/uploads/images/gallery/2024-04/CXTimage.png)
4. Turn on “Stock Management” and “Push Stock Levels”.
    
    [![image.png](https://channels-documentation.despatchcloud.app/uploads/images/gallery/2024-04/scaled-1680-/FUcimage.png)](https://channels-documentation.despatchcloud.app/uploads/images/gallery/2024-04/FUcimage.png)
5. Click on the save button.
    
    [![image.png](https://channels-documentation.despatchcloud.app/uploads/images/gallery/2024-04/scaled-1680-/pLiimage.png)](https://channels-documentation.despatchcloud.app/uploads/images/gallery/2024-04/pLiimage.png)
6. Wait a while for the system to finish stock syncing for all your products.