# How to Refetch Orders and Order Updates

#### <span style="color: rgb(0, 51, 102);">**Try Using Order Polling**</span>

1. <span data-preserver-spaces="true">Access your account and go to the left side of the screen. Click the "Stores" button.</span>[![image.png](https://channels-documentation.despatchcloud.app/uploads/images/gallery/2024-04/scaled-1680-/DUXimage.png)](https://channels-documentation.despatchcloud.app/uploads/images/gallery/2024-04/DUXimage.png)
2. Click on the pencil icon next to the store your channel is in. [![image.png](https://channels-documentation.despatchcloud.app/uploads/images/gallery/2024-04/scaled-1680-/JhNimage.png)](https://channels-documentation.despatchcloud.app/uploads/images/gallery/2024-04/JhNimage.png)
3. Click on the pencil icon next to the channel you want to check. [![image.png](https://channels-documentation.despatchcloud.app/uploads/images/gallery/2024-04/scaled-1680-/CXTimage.png)](https://channels-documentation.despatchcloud.app/uploads/images/gallery/2024-04/CXTimage.png)
4. Scroll down to the “Order Polling” section and switch it on. [![image.png](https://channels-documentation.despatchcloud.app/uploads/images/gallery/2024-04/scaled-1680-/sZ1image.png)](https://channels-documentation.despatchcloud.app/uploads/images/gallery/2024-04/sZ1image.png)
5. Select the date from which point the orders will start being polled. [![image.png](https://channels-documentation.despatchcloud.app/uploads/images/gallery/2024-04/scaled-1680-/v1pimage.png)](https://channels-documentation.despatchcloud.app/uploads/images/gallery/2024-04/v1pimage.png)
6. Click the Save button and wait around 3 to 10 minutes for orders to be imported into the system. If the orders you wanted are still not imported, move on to the next recommendation. [![image.png](https://channels-documentation.despatchcloud.app/uploads/images/gallery/2024-04/scaled-1680-/Ch9image.png)](https://channels-documentation.despatchcloud.app/uploads/images/gallery/2024-04/Ch9image.png)